Privacy Information

GivahBz ("we", "us", "our") is committed to protecting your privacy. This notice describes how we process your personal data in accordance with the laws of Belize, including the Data Protection Act, 2021 (Act No. 45 of 2021).

1. Who we are

We operate a crowdfunding platform for Belizean communities. We act as a data controller in respect of the personal data we collect when you use our website and services.

2. Data we collect

We may collect and process:

• Account data: name, email address, phone number, profile photo, and password (encrypted).
• Verification data: identity and address documents you submit for campaign creator verification, as required for platform safety.
• Campaign and donation data: campaign details, donation amounts, payment-related information, and communications you send through the platform.
• Technical data: IP address, device type, browser, and usage information (e.g. pages visited) to operate and improve our services.

3. How we use your data

We process your data fairly and lawfully to:

• Provide, maintain, and improve our platform and services.
• Verify campaign creators and prevent fraud.
• Process donations and payouts and communicate about them.
• Send you important service or security notices and, where you have agreed, updates about campaigns or the platform.
• Comply with legal obligations and protect our rights and those of our users.

4. Legal basis

Under Belize's Data Protection Act we rely on: your consent where we ask for it; performance of a contract (e.g. when you create an account or make a donation); our legitimate interests (e.g. security, fraud prevention, improving our services); and compliance with legal obligations.

5. Sharing your data

We may share your data with: service providers who help us run the platform (e.g. hosting, payments), under strict confidentiality and data protection terms; law enforcement or regulators when required by Belizean law; and other users only where necessary (e.g. campaign organisers see donor information relevant to their campaign). We do not sell your personal data.

6. Data security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse, in line with the Act's security requirements. In the event of a personal data breach that poses a risk to your rights, we will notify the Data Protection Commissioner and affected individuals as required by law.

7. Your rights under Belize law

Under the Data Protection Act, 2021, you have the right to:

• Access your personal data we hold.
• Rectification of inaccurate or incomplete data.
• Erasure of your data in certain circumstances.
• Data portability (where applicable) to receive your data in a structured, commonly used format.
• Object to processing for direct marketing and in certain other cases.
• Restrict processing in certain situations.
• Lodge a complaint with the Data Protection Commissioner of Belize if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframes set by the Act.

8. Data deletion requests

Apps that access user data must provide a way for users to request that their data be deleted. You can request deletion of your data from GivahBz as follows:

• By contact form or email: Use our Contact page or email us (see Section 11 below) and clearly state that you are requesting deletion of your personal data. Include the email address associated with your account so we can identify your data. We will process your request in line with the Data Protection Act and any legal retention requirements.
• Logged-in users: You may also contact us from the email address linked to your account; we will verify your identity and then process your deletion request in line with the Data Protection Act and our retention obligations (e.g. we may need to keep some data for legal or accounting purposes for a limited period).

We will confirm receipt of your request and complete the deletion (or explain any limited retention) within the timeframes required by the Data Protection Act, 2021. Learn more about your rights and the Data Protection Commissioner of Belize. For how to reach us, see Contact us below.

9. Retention

We keep your data only for as long as necessary to fulfil the purposes set out in this notice, to comply with legal obligations (e.g. tax, anti-money laundering), and to resolve disputes and enforce our agreements.

9. Children

Our services are not directed at children. We do not knowingly collect personal data from anyone under 18. If you believe we have collected such data, please contact us so we can delete it.

11. Changes to this notice

We may update this privacy information from time to time. We will post the updated version on this page and, where required by law, notify you of significant changes.

12. Contact us

For privacy-related requests, to exercise your rights, or for questions about this notice, contact us:

• By email or through our Contact page.
• You may also have the right to complain to the Office of the Data Protection Commissioner of Belize, in accordance with the Data Protection Act, 2021.

Last updated: 2025. This privacy information is provided in accordance with the laws of Belize.